Frequently Asked Questions
Simply browse our collections, select your preferred product, choose the variant (size, metal, strap, etc.), and click “Add to Cart.” Proceed to checkout, enter your shipping details, and confirm your purchase.
We accept all major credit and debit cards, PayPal, Apple Pay, and Google Pay. All transactions are encrypted and secured to protect your information.
Yes! Once your order is shipped, you’ll receive a tracking number via email so you can monitor your delivery in real time.
Yes, we offer free standard shipping on all domestic orders. Expedited and international shipping options are also available at checkout.
We accept returns within 14 days of delivery on unworn, unused items in their original packaging. Custom or personalized items may not be eligible for return.
Absolutely. All our products are authentically crafted using premium materials. Our jewelry and timepieces are designed with precision and undergo strict quality checks before shipping.
Yes, our watches and jewelry come with a one-year warranty covering manufacturing defects. Please retain your proof of purchase to activate your warranty.
We offer customization on select items such as engraving, stone choice, or strap adjustments. Contact us at info@quarkjewels.com or visit our Custom Orders page to start your bespoke request.
Yes, we proudly ship worldwide. Shipping times and fees may vary depending on your location. Customs duties may apply in some countries.
You can reach us 24/7 via email at quarkjewels.usa@gmail.com or call us at +1 (201) 514-0009. You can also fill out our contact form and we’ll get back to you as soon as possible.